Angi Leads: The Hidden Costs Nobody Talks About
Key Takeaways
- Angi sells the same lead to 4+ contractors, cutting your close rate to under 25%
- The average Angi lead costs $15-85 upfront, but true cost per job often exceeds $300
- 69% of contractors report declining lead quality from paid platforms year over year
- Building owned lead sources costs more upfront but delivers 3-5x better ROI long term
Angi charges $15-85 per lead depending on your trade and market. That sounds reasonable until you realize four other contractors got the exact same lead at the exact same time.
Contractors spend $300-500 per month on Angi leads and book maybe one or two jobs. The platform shows you’re getting leads. The bank account tells a different story.
The shared lead problem
Angi sells most leads to multiple contractors. Their “market match” system sends your contact info to 3-5 pros simultaneously. The homeowner’s phone starts ringing before they’ve finished filling out the form.
For the homeowner, this feels like great service. For you, it’s a race you didn’t sign up for.
78% of customers hire the first contractor who responds. When you’re competing with four other companies for the same lead, your odds of being first drop to 20-25%. Even if you respond within minutes, someone else might beat you by seconds.
The math gets ugly fast. Pay $50 for a lead, share it with 4 competitors, win 20% of the time. Your true cost per acquired lead is $250. If you close 30% of the leads you actually talk to, you’re looking at $800+ per booked job just in lead costs.
That’s before you factor in the time your team spends calling, quoting, and following up on leads that were never really yours.
The bidding war you didn’t know about
Angi runs an auction system for lead pricing. Higher-demand trades and areas cost more. Contractors can pay extra for priority placement or “top pro” status.
The contractors willing to pay the most get leads first. Everyone else gets the scraps.
This creates a race to the bottom. Large companies with PE backing can afford to overpay for leads because they’re playing a volume game and have lower overhead per job. They bid up prices that independent contractors can’t match sustainably.
HVAC leads that cost $40 in 2022 now run $65-85 in major metros. Roofing leads push $100+. The platform keeps raising prices because contractors keep paying them.
When lead costs go up 10-15% annually but your close rate stays flat or drops, the economics break.
Lead quality keeps declining
69% of contractors in a recent survey reported that lead quality from paid platforms declined over the past year. The leads exist. They just don’t convert like they used to.
Several factors drive this. Homeowners have figured out that filling out a form triggers a sales blitz, so many submit requests when they’re casually browsing, not ready to buy. Some are just price shopping. Some want free estimates they’ll use to negotiate with their preferred contractor.
Angi also generates leads through their own advertising, which attracts tire-kickers who wouldn’t have searched for a contractor otherwise. These “manufactured” leads convert at a fraction of organic search leads.
You can’t tell the difference between a homeowner who genuinely needs a water heater replaced today and one who’s curious about costs for someday. But you pay the same for both.
The hidden time cost
Lead cost isn’t just the dollar amount on your Angi bill. It’s everything your team does after.
Each lead requires a phone call attempt. Usually multiple attempts because homeowners don’t answer unknown numbers. Then a quote, which might require a site visit. Then follow-up calls when they don’t respond. Then the realization they went with someone else or decided not to do the project at all.
Your estimator might spend 10-15 hours per week chasing leads that were shared with four competitors. That’s time not spent on leads from your website, referrals from past customers, or marketing that you actually control.
The contractors who track their time honestly often find that Angi leads cost 2-3x more per job than leads from their own marketing when you factor in labor.
Why contractors stay anyway
Angi works. That’s the frustrating part.
When you need jobs next week, buying leads delivers faster than building an organic pipeline. The cash goes out, leads come in, some of them book. It’s predictable in a way that SEO and content marketing aren’t.
New contractors especially rely on platforms like Angi because they don’t have the review base, website authority, or reputation to generate their own leads yet. Angi provides volume while you’re building.
The problem is contractors who never transition away. They stay on the platform for years, paying increasing prices, competing against more contractors, watching margins shrink. The platform becomes a crutch that prevents building real marketing assets.
The alternative nobody explains
Angi and platforms like it are rented attention. You pay, you get leads, you stop paying, leads stop. There’s no compounding benefit.
Compare that to building your own lead generation. A website optimized for local search. A Google Business Profile with 200+ reviews. Content that ranks for the services you want to book. Visitor identification that captures the 96% of traffic that leaves without converting.
These assets take 6-12 months to build but pay dividends for years. A blog post that ranks can generate leads for 3-5 years without additional spend. A strong GBP profile compounds as reviews accumulate. A referral system turns every job into potential future jobs.
One HVAC contractor in Texas stopped Angi completely after building his organic presence. Leads dropped 40% initially, then recovered as Google rankings improved. A year later, his cost per job was 65% lower and he wasn’t sharing leads with anyone.
The real math
Here’s a comparison contractors rarely see:
Angi Lead Economics
- Lead cost: $60
- Leads shared with: 4 competitors
- Your close rate on shared leads: 8%
- True cost per job: $750
- Annual spend for 100 jobs: $75,000
Owned Lead Economics (after 12-month build)
- Monthly marketing spend: $2,500
- Leads generated: 40-60
- Close rate on exclusive leads: 25-30%
- True cost per job: $200-300
- Annual spend for 100 jobs: $20,000-30,000
The upfront investment is higher for owned leads. You’re paying for website optimization, content creation, review generation systems, and follow-up automation before seeing results.
But after the foundation is built, the economics flip dramatically. You’re not paying for every lead. You’re not sharing with competitors. You’re not racing to respond first.
What to do with this information
Quitting Angi cold turkey isn’t the answer for most contractors. The platform fills a real need, especially if you don’t have strong organic presence yet.
The strategic play is reducing dependence while building owned channels:
Start tracking true cost per job from Angi, not just lead cost. Factor in shared leads, close rates, and team time. Most contractors discover their actual numbers are worse than they assumed.
Invest the equivalent of one month’s Angi spend into Google Business Profile optimization. Get your review count up. Add photos weekly. Post updates.
Build a lead capture system for your website. The average contractor website converts 3-4% of visitors. The other 96% leave and usually call someone else. Capturing those visitors converts traffic you’re already paying for.
Set a goal to reduce Angi spend by 20% within 6 months as organic leads grow. Reinvest the savings into owned marketing.
The long game
Angi isn’t evil. They built a platform that connects homeowners with contractors, and they charge for the privilege. That’s a legitimate business model.
The question is whether it’s the right model for your business long term.
Contractors who treat Angi as a bridge to building their own lead pipeline come out ahead. Those who stay dependent on the platform watch margins erode as competition and prices increase.
Building your own lead sources takes longer. Requires patience. Costs money upfront with no guaranteed return.
It also means you own the customer relationship from the first click. Nobody else gets their phone number. Nobody else is racing you to respond. The lead is yours.
That’s the hidden cost of Angi that nobody talks about: every dollar you spend there is a dollar not building something you actually own.
Written by
Pipeline Research Team