Pipeline On

Our Authors

Meet the Team

Content on Pipeline is written and reviewed by people with direct experience in home service marketing, sales, and operations.

Zac Gawn

Founder, Pipeline

Founder of Pipeline and PhoneStaffer. Former General Manager in home services with a focus on lead generation, sales systems, and operational execution.

Pipeline Research Team

Research and Editorial Team, Pipeline

Responsible for research, testing, and editorial production. Focuses on analyzing real-world sales, marketing, and call-handling workflows in home service businesses.