Workiz Pricing 2026: What Locksmiths, Garage Door, and Service Shops Actually Pay

Workiz’s lowest published price is $65/month on the Starter plan. The real all-in cost for a typical 3-truck locksmith, garage door, or multi-trade shop is $450-$900/month before payment processing hits, and closer to $1,400-$2,100/month once card fees on $40-60K in revenue stack on top.

That’s not a knock on Workiz, which is the strongest tool on the market for call-driven service work. It’s a heads-up that contractors who shop the $65 sticker and budget accordingly end up surprised at month two.

Here is what the bill actually looks like.

The published plans (2026)

Workiz’s pricing page lists three published tiers on annual billing, plus a custom Ultimate tier for larger operations:

Plan	Monthly (billed annually)	Users included	Best for
Starter	$65	1-2	Solo owner-operator or two-person shop
Team (Standard)	$169-$229	up to 5	3-5 person service shop
Pro	$299	up to 10	5-10 person shop with formal office
Ultimate	Custom	10+	Multi-truck, multi-location, franchise

Published price sheets show the Team or Standard tier in a $169-$229/mo range depending on which feature pack is bundled. TrustRadius lists Starter $65, Team $169, Pro $299 and 2026 breakdowns from CrewRoute show the same band with per-user costs on top.

Monthly billing (no annual commitment) runs about 17% higher across the board. The annual commitment is where Workiz publishes its sticker prices.

Above the user count included in each plan, additional users cost real money:

• Team plan extras: $46/user/month on annual billing, $55/user/month on monthly
• Pro plan extras: $54/user/month on annual billing, $65/user/month on monthly

A Pro plan with 14 users is $299 + (4 x $54) = $515/mo before any add-ons or processing.

What’s in each tier

Starter ($65/mo, 1-2 users): Scheduling, dispatch, invoicing, customer database, mobile app. Basic features only. No automated marketing. No advanced reporting. This is the trial-then-upgrade tier for owner-operators and very small shops.

Team ($169-$229/mo, up to 5 users): Everything in Starter plus the full dispatch board, QuickBooks Online sync, online booking, two-way SMS (basic), employee time tracking, and the Workiz job pool. This is where most 3-5 truck locksmith and garage door shops live.

Pro ($299/mo, up to 10 users): Everything in Team plus advanced reporting, custom roles and permissions, sales pipeline management, automated workflows, custom invoice and quote design, and priority support. This is where multi-truck shops over $1M revenue usually land.

Ultimate (custom-quoted): Everything in Pro plus multi-location support, dedicated success manager, API access, custom integrations, and franchise-grade tooling. Pricing is not published. Workiz pitches this against ServiceTitan to keep growing accounts from migrating up-market.

The add-ons (where the bill jumps)

Workiz’s base plan gets you the platform. It does not get you most of the modules service shops actually use day-to-day.

The most-added paid modules, based on reseller breakdowns and Capterra reviews:

Phone system: ~$100/mo. In-app calling, two-way SMS (about 1,500 messages/mo), call recording, call masking so customer numbers stay private to the office, and routing. This is the single feature most locksmith and garage door shops buy Workiz for. Workiz is the only major field service tool with a fully integrated phone system in its core stack instead of a Twilio integration tacked on.

Genius Answering (AI call answering): ~$200/mo. AI voice agent that picks up missed calls after hours and during peak load, qualifies the job, and books it on the dispatch board. Costs roughly $200/mo on top of the phone system add-on. Workiz does not publish exact pricing; quote-and-sign required.

Genius Marketing (automated outreach): contact for pricing. AI-powered email and SMS campaigns built off job history. Sends review requests, dormant-customer reactivation, and seasonal campaigns. Workiz does not publish pricing publicly. Contractor reports put it in the $79-$149/mo range depending on contact volume.

Workiz Genius (full AI suite): Bundles Answering plus Marketing plus other AI features. Quote-only.

Online booking, dispatch board, GPS tracking, two-way SMS: Bundled inside Team and Pro at no extra cost. The big bundled wins versus Jobber and Housecall Pro, where most of these are add-ons or limited.

Consumer financing: Workiz Pay supports consumer financing through partner lenders. Costs come out as a percentage of the financed amount, typically 4-9%. Standard for locksmith key replacement, garage door spring replacement, or large junk hauls over $1K.

A 5-truck Workiz shop on Team ($169/mo) with the phone system ($100/mo) and Genius Answering ($200/mo) lands at $469/mo before payment processing. Add Genius Marketing at $99/mo and you’re at $568/mo. Add one extra user beyond the 5 included and you’re at $614/mo. Most shops that walked in expecting $169 end up paying triple or quadruple that.

The hidden line item: payment processing

Workiz Pay handles card and ACH processing. The published pricing page does not spell out exact transaction rates, which is the single biggest gotcha contractors report about Workiz pricing.

Reseller benchmarks and contractor breakdowns from CheckThat put effective Workiz card processing rates at roughly 2.6-3.0% per card transaction, with ACH around 1%. The exact rate depends on your plan tier, processing volume, and what your sales rep agreed to in writing. Always get this rate documented before you sign.

This cost matters because it scales with revenue, not user count.

A 3-truck garage door shop running $60K/mo with 75% of that paid by card pays roughly $1,350/month in processing fees at 3% on top of their Team subscription and add-ons. A 5-truck locksmith shop running $80K at the same card mix pays around $1,800/mo in processing. A 10-truck multi-trade shop running $200K hits $4,500/mo in processing alone.

That’s not unique to Workiz: Jobber Payments runs on Stripe at 2.9% + $0.30 and Housecall Pro lands 2.59-2.99% per card. It is just nowhere near the $65/mo sticker.

If Workiz won’t put your processing rate in writing before signing, walk.

The all-in cost for a 3-truck shop

Most contractors comparing Workiz are running a locksmith, garage door, or appliance repair shop with 2-5 trucks. Here is what the real monthly bill looks like at that size.

Solo owner-operator (1 truck, no office): Starter $65/mo + phone system $100/mo + payment processing on $20K at 70% card at 2.9% = $406 processing. Total: ~$571/mo.

Small locksmith shop (3 trucks, 1 dispatcher, 4 users): Team $169/mo + phone system $100/mo + Genius Answering $200/mo + payment processing on $50K at 75% card at 2.9% = $1,088 processing. Total: ~$1,557/mo.

Growing garage door shop (5 trucks, 2 office staff, 7 users): Team needs 2 extra users at $46 = $92, so $261/mo total + phone system $100/mo + Genius Answering $200/mo + Genius Marketing ~$99/mo + payment processing on $90K at 70% card at 2.79% = $1,757 processing. Total: ~$2,417/mo.

Multi-trade (10 trucks, 4 office staff, 14 users): Pro $299/mo + 4 extra users at $54 = $216 + phone system $100/mo + Genius Answering $200/mo + Genius Marketing ~$149/mo + payment processing on $200K at 70% card at 2.69% = $3,766 processing. Total: ~$4,730/mo before any financing fees.

These numbers track what contractors actually post on r/sweatystartup, r/locksmith, and ContractorTalk when somebody asks “what does Workiz really cost.”

Real switcher stories

A locksmith owner on r/locksmith posted about onboarding Workiz Team with the phone system after running off a flip phone and a paper book for eight years. He hit $469/mo by month two once Genius Answering caught the after-hours lockout calls he was previously losing. He said the AI answering paid for itself the first weekend because three drunk-lockout calls at 2am that would have gone to voicemail booked at $185 each.

A garage door owner on r/sweatystartup wrote about moving from Housecall Pro to Workiz specifically for the integrated phone system. His monthly software bill dropped from $587 on Housecall Pro to $469 on Workiz Team plus add-ons, and he killed a $79/mo standalone CallRail subscription because Workiz handled call tracking natively. He said the only thing he missed from Housecall Pro was the Sales Proposals module.

A multi-trade owner on ContractorTalk ran Workiz Pro with the full Genius suite for 11 months before adding a fourth trade line. His monthly bill was roughly $1,200/mo on Workiz in his final months before he switched to ServiceTitan because the reporting layer couldn’t handle his three trades cleanly and his bookkeeper kept exporting to Excel to do real margin analysis.

The pattern: Workiz wins on call-driven on-demand service work (locksmith, garage door, junk removal, appliance), loses on long-duration project work (remodeling, commercial installs), and gets squeezed at scale by ServiceTitan above and Jobber below.

Where Workiz beats the alternatives

Integrated phone system. No other major field service tool ships with a fully integrated phone system in the core stack. Jobber and Housecall Pro both require a third-party tool like CallRail, RingCentral, or OpenPhone. For locksmith, garage door, and on-demand service work where inbound calls are the entire business, that’s the difference between booking the lead and losing it to whoever picks up first.

Call masking and dispatch speed. Tech-to-customer calls route through Workiz numbers so customer numbers stay confidential to the office. Dispatchers can move a tech from one job to the next on the dispatch board in seconds. The platform is purpose-built for the kind of short-duration, high-urgency work that defines locksmith and garage door.

Genius Answering AI for after-hours calls. Catches the calls a CSR can’t pick up at 2am, qualifies the job, and books it. For locksmiths in particular, where 30% of revenue is after-hours lockouts, this single feature can pay for the entire subscription. See also marketing automation for contractors for how this fits a broader follow-up stack.

On-demand transactional UX. Workiz is built around the job ticket lifecycle of a service call, not a multi-week project. Quoting, signing, paying, and closing all happen on the truck in the same session. Compare against the broader dispatch software landscape for context.

Where Workiz falls short

Long-duration project work. Multi-week remodels, commercial installs, and large recurring service contracts don’t fit the Workiz UX cleanly. Job stages, change orders, and progress invoicing are weaker than ServiceTitan, FieldPulse, or even Housecall Pro for that work.

Add-on opacity. Genius AI pricing, Genius Marketing pricing, and exact payment processing rates are all “contact us” instead of published. That’s a sales tactic, not a value-add. Contractors who hate sales calls should expect at least one before signing.

Reporting depth. Functional but stops short of what shops over $1M usually want. You’ll export to a spreadsheet for the analysis you actually need. ServiceTitan and Service Fusion both go deeper.

Mobile app reliability. The Workiz app works but the field tech UI is less polished than Housecall Pro’s. If your techs live in the app all day, run the trial with a real tech before signing.

Visitor identification is invisible to Workiz. The 95% of website visitors who don’t fill out a form or call never enter the Workiz pipeline. That’s where most service contractors leave revenue on the table before any field service tool sees the lead.

How to decide if Workiz is right for your shop

Three filters in order:

Your business is call-driven. Locksmith, garage door, appliance repair, junk removal, carpet cleaning, towing. If 70%+ of your jobs come from inbound calls, Workiz’s phone system and Genius Answering are the differentiators that justify the price tag. If most of your work comes from estimates booked online or recurring service contracts, Jobber or Housecall Pro fit cleaner.

You run short-duration jobs. Most jobs done same-day or within a week. Workiz UX flows around the job ticket, not the project. If you run multi-week remodels, commercial HVAC installs, or roofing replacements, you’ll fight the platform.

You’re OK with $450-$900/mo all-in before processing. If your absolute software ceiling is $200/mo, Workiz Starter is the answer but you’ll outgrow it inside 6 months. If you can budget $500+, Team plus the phone system is the honest fit. See also field service software for QuickBooks integration for accounting alignment and Jobber vs Housecall Pro for the residential service alternative comparison.

The honest take

Workiz is the best field service tool on the market for call-driven, short-duration service work. Locksmiths, garage door shops, junk haulers, appliance repair, and on-demand trades all fit it cleanly. The pricing page is misleading because the $65 number isn’t where any multi-person shop actually lands. Budget $450-$900/mo for a small shop before processing, $1,400-$2,100/mo all-in including card fees, and $4,500+/mo at multi-truck scale.

Compare those numbers to Jobber’s pricing breakdown (starts at $39/mo, lands $300-$500/mo all-in for a similar shop) and Housecall Pro pricing (starts at $59/mo, lands $450-$700/mo before processing) and Workiz sits middle-to-high on cost but well ahead on the integrated phone and dispatch stack for call-driven work.

Run the 14-day free trial with at least one dispatcher and one tech doing real bookings before signing. Get the payment processing rate, Genius Answering price, and Genius Marketing price documented in writing before you commit. The add-on stack is the part that surprises contractors at month two, so price the full stack (Team + phone + Genius Answering + processing) into your budget from day one, not just the $169 sticker.

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Pipeline Research Team