ServiceTitan Pricing: What a Contractor Quote Must Include

ServiceTitan does not publish one universal monthly price per technician on its pricing page. It asks businesses to request a quote. Ask what the quote includes for your technicians, locations and day-to-day work.

A price copied from another contractor’s old proposal can leave out the parts that change your bill. Get the included products and services in writing, then compare the first-year cost and the work your team must do to get it running.

This guide reviews public information checked on October 2, 2026. PipelineOn sells website visitor identification software and has not supplied a ServiceTitan quote or tested its implementation for this article.

What is public about the plans?

ServiceTitan’s pricing page describes per-technician pricing and three packages: Starter, Essentials and The Works.

Starter lists core work such as dispatching, scheduling, call booking, invoicing and a pricebook. Essentials adds mobile estimates and payroll management. The Works adds advanced reporting, commission tracking and membership management.

Those published categories help start a conversation. Your signed proposal needs to specify the exact package, users, locations, add-ons and support included.

Six parts of a usable quote

Quote line	What to get in writing
Base subscription	Package, billed technician count and how that count can change
Add-ons	Each additional product and its recurring charge
Implementation	Setup, migration, training and responsibility for each task
Variable charges	Usage rates and any other amounts outside the subscription
Internal work	Staff hours needed for cleanup, configuration and rollout
Contract	Term, renewal, cancellation, exports and charges on exit

Do not put an unknown charge into the spreadsheet as zero. Mark it unanswered and send that question back before comparing totals.

For a marketing proposal, ask separately which Marketing Pro features are included. A product overview is not proof that a feature is part of your quoted package.

Calculate a first-year subtotal

Consider a hypothetical proposal with a $2,000 monthly subscription, $300 in other recurring charges and $4,000 in setup. Twelve months would total $31,600 before tax.

That is an arithmetic example, not a ServiceTitan price estimate. It also excludes your internal team’s time, financing costs and any charges you have not yet identified.

Use the free vendor comparison worksheet to put three quotes on the same basis. Enter the subscription, expected monthly extras and setup charge, then record the missing answers beside each vendor.

Run a demo around your actual work

Choose one common job from your business. Ask the vendor to show it moving from first call through scheduling, field work, payment and reporting.

Include the awkward parts: an estimate that changes, a return visit, a customer with two properties and a job transferred between branches. Check which staff role can see or change each record.

Then ask who configures that workflow, who trains your team and who handles the old data. A feature can exist while still requiring substantial setup on your side.

Compare the cost with the problem you need to solve

Write down the operational problem before evaluating the price. It could be dispatch errors, inconsistent invoicing or branch reporting that takes days to reconcile.

Define what an acceptable result would look like and who will check it after rollout. Do not turn a promised benefit into a savings figure until you have a defensible baseline.

Our home-service CRM comparison can help frame the shortlist. The GoHighLevel pricing guide covers a different kind of marketing and CRM bundle.

For marketing spend tracked through either system, use the cost per booked job calculator. Keep software allocation consistent so the same subscription is not counted against every channel in full.